Terms & Conditions

Company Details
Polarised Tours and Logistics
Vatialanpolku 3E, 96960 Rovaniemi, Finland

Business ID: 3398524-8

VAT: FI33985248
Website: https://polarisedtours.com
Email: booking@polarisedtours.com
Phone: +358 44 9850372

1. Scope of Service

Polarised Tours and Logistics provides guided tours, transfer services, taxi logistics, and related travel solutions. By booking or using our services, you agree to these Terms & Conditions.

2. Bookings & Payments

At present, payments may not be processed online. In the future, online booking and payment options will be available.

Prices, inclusions, and service details will be displayed clearly before booking.

Once payment functionality is active, terms for refunds, cancellations, and changes will be specified.

3. Customer Responsibilities

Customers must provide accurate personal information when booking.

Customers are responsible for arriving on time for scheduled services.

Any inappropriate or unlawful behavior during services may result in termination without refund.

4. Liability

Polarised Tours and Logistics strives to provide safe, reliable services. We are not liable for delays, cancellations, or damages caused by force majeure events (e.g., weather, strikes, road closures). Liability is limited to the maximum extent permitted under Finnish and EU law.

5. Changes to Services

We reserve the right to modify or discontinue services, schedules, or prices at any time.

6. Governing Law

These Terms & Conditions are governed by the laws of Finland and applicable EU regulations.